Privacy Policy

Privacy Policy

Last updated: 4 October 2026

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website that advertises private and public events across the United Kingdom and Europe (the “Website”, “we”, “us”, or “our”).

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the Data Protection Act 2018, and other applicable data protection laws.

1. Who We Are

Eleftheria (London) Ltd T/A Deep Frequencies

Hale House Unit 5, 296a Green Lanes, London

[Insert company registration number, if applicable]

Email: kiki@deepfrequencies.club

Website: deepfrequencies.club

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

• Name, email address, telephone number, and postal address

• Account registration details (username, password)

• Payment and billing information (processed securely via third-party providers)

• Event enquiry, booking, or registration details

• Communications you send to us (emails, messages, feedback, or support requests)

• Preferences regarding events, locations, or categories of interest

Information collected automatically

• IP address, browser type, device information, and operating system

• Pages visited, time spent on pages, referral sources, and clickstream data

• Cookies, pixels, and similar tracking technologies (see Cookie section below)

• Location data (approximate, based on IP address) when relevant to event searches

Information from third parties

• Data from payment processors, analytics providers, or social media platforms (if you interact with us via those channels)

• Information from event organisers when you register for or enquire about an event listed on our Website

We do not intentionally collect special category data (such as health, political opinions, or religious beliefs) unless you voluntarily provide it in relation to a specific event and we have a lawful basis to process it.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and operate the Website and its services

• To process event enquiries, registrations, bookings, and payments

• To communicate with you about events, bookings, or your account

• To send marketing communications about events, offers, or news (where you have consented or where we have a legitimate interest and you have not opted out)

• To personalise your experience and show relevant event listings

• To improve the Website, analyse usage, and develop new features

• To prevent fraud, ensure security, and enforce our terms

• To comply with legal obligations

4. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

• Contract – where processing is necessary to perform a contract with you (e.g., processing a booking)

• Consent – where you have given clear consent (e.g., marketing emails or non-essential cookies). You may withdraw consent at any time

• Legitimate interests – where processing is necessary for our legitimate interests (e.g., improving the Website, preventing fraud, or sending relevant event information to existing users), provided those interests are not overridden by your rights

• Legal obligation – where we must process data to comply with the law

5. Sharing Your Personal Data

We may share your personal data with:

• Event organisers – when you enquire about, register for, or book an event, so they can manage the event and communicate with you

• Service providers – such as payment processors, hosting providers, email service providers, analytics tools, and customer support platforms (these act as processors under our instructions)

• Professional advisers – lawyers, accountants, or insurers where necessary

• Authorities – where required by law or to protect our rights, property, or safety

We do not sell your personal data.

Where we transfer data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or an adequacy decision).

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Make the Website work properly (strictly necessary cookies)

• Remember your preferences

• Analyse how the Website is used

• Support marketing and advertising (with your consent where required)

You can manage your cookie preferences through your browser settings or any cookie consent tool we provide on the Website. For more details, please see our Cookie Policy (if published separately) or the cookie banner on the site.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including:

• Account data – for as long as your account remains active, plus a reasonable period thereafter

• Booking and transaction data – for the period required by law (typically 6–7 years for tax and accounting purposes)

• Marketing data – until you withdraw consent or opt out

• Analytics data – in aggregated or anonymised form where possible

When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK GDPR and EU GDPR, you have the following rights:

• Right of access – request a copy of the personal data we hold about you

• Right to rectification – request correction of inaccurate or incomplete data

• Right to erasure (“right to be forgotten”) – request deletion of your data in certain circumstances

• Right to restriction of processing – request that we limit how we use your data

• Right to data portability – receive your data in a structured, commonly used format

• Right to object – object to processing based on legitimate interests or to direct marketing

• Right to withdraw consent – where processing is based on consent

• Right to lodge a complaint – with the Information Commissioner’s Office (ICO) in the UK (www.ico.org.uk) or your local data protection authority in the EEA

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month (or as required by law).

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption, access controls, secure servers, and regular security reviews. However, no method of transmission over the internet is completely secure.

10. Children’s Privacy

Our Website is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will delete it promptly.

11. Third-Party Links

The Website may contain links to third-party websites (including event organiser sites or ticket platforms). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly. Significant changes will be notified on the Website or by email where appropriate. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at: